Managing EEGer Cloud Files

Files uploaded to the EEGer Cloud will be automatically removed after 30 days. In certain circumstances, a user may want to remove files manually from the EEGer Cloud. Some common reasons include:

1. The files uploaded were for an incorrect Client ID or sent to the incorrect EEGer system.

2. A mistake or error is present with the uploaded file and needs to be replaced by a corrected file.

3. An old file was uploaded by accident and needs to be removed.

4. A new Home-User is using the system, and the Supervising Clinician wants to remove files for their previous Home-User.

5. The file has been downloaded successfully and might cause confusion if present when downloading files at a later date.

EEGer files can be deleted using the same Clinical EEGer License that uploaded the files originally or another Clinical License that is a part of the same Dongle Group. To delete a file, follow the instructions below.

1. Open EEGer and navigate to the appropriate menu depending on the type of file uploaded:

   1. For Home Use files, navigate to Client>Home Use>Upload HU files to cloud from the top toolbar of EEGer’s main screen.

   2. For other files such as consultation exports, navigate to Utilities>Upload/download E-Files to/from cloud.

2. In the window that appears, enter the Dongle Number that the files were uploaded for.

3. Click Search to begin looking for files.

4. A list of files will appear - if no files have been uploaded, or all files have been deleted, this window will appear blank.

5. Click on the file to be deleted, or ctrl+click to select multiple files to be deleted.

6. Once selected, click Delete on the right side of the window to delete the selected files.

7. Close the file window to return to the EEGer Cloud utility, then click Done to return to EEGer’s main screen.